Payment Policy for RoyalPlugFix

Effective from: January 11, 2025

At RoyalPlugFix, we aim to provide our customers with a secure and seamless shopping experience. This Payment Policy outlines the accepted payment methods, payment processing, and billing details for purchases made on our website (https://royalplugfix.com/). By placing an order with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

RoyalPlugFix accepts the following payment methods for purchases made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
  • PayPal: Secure payments via PayPal accounts.
  • Apple Pay and Google Pay: For customers using compatible mobile devices.
  • Other Payment Gateways: We may offer additional payment methods through trusted third-party payment providers, which will be available during checkout.

All payments must be made in U.S. Dollars (USD). Prices listed on our website are in USD, and all transactions will be processed in this currency.

2. Payment Authorization

When you place an order with RoyalPlugFix, we authorize your payment method for the total order amount, including taxes and shipping fees. However, your payment will not be processed until the order has been confirmed and is ready for shipment. In case of any payment issues, we will notify you and allow you to update your payment information.

3. Order Confirmation and Payment Processing

After placing an order, you will receive an order confirmation email. This confirmation includes details of your order, including the products purchased, shipping address, and payment amount. Please review the information carefully to ensure accuracy.

Once your payment is successfully processed, we will send you a second email with tracking details once your order has been shipped.

4. Billing Information

When making a purchase on our website, you will be asked to provide accurate and complete billing information, including:

  • Full name
  • Billing address (matching the payment method)
  • Contact details (email and phone number)
  • Payment information (credit card number or PayPal credentials)

It is your responsibility to ensure that the billing information provided is accurate and up to date. RoyalPlugFix is not responsible for delays or issues arising from incorrect billing information.

5. Payment Security

We prioritize the security of your personal and financial information. All payments are processed through secure, encrypted channels to protect your data. We use industry-standard encryption (SSL) to ensure your payment information is secure.

Additionally, we only work with trusted third-party payment providers who follow strict security standards and protocols. For more information about how we handle your data, please refer to our Privacy Policy.

6. Payment Issues

If there are any issues with your payment, such as insufficient funds, incorrect payment details, or a declined payment, your order will not be processed until the payment has been successfully authorized. If your payment is unsuccessful, you will receive an email notifying you of the issue.

Please ensure that your payment information is correct and that your account has sufficient funds to complete the transaction. If you continue to experience issues with payment, please contact our customer service team at info@royalplugfix.com.

7. Taxes

Sales tax is applied to orders based on the shipping destination, in accordance with applicable state and local tax laws. The tax amount will be calculated at checkout and included in the total order price.

Please note that taxes are subject to change and may vary depending on your location. RoyalPlugFix reserves the right to adjust the sales tax rate as needed.

8. Order Cancellation and Refunds

If you wish to cancel an order, please contact us as soon as possible. If your order has already been processed or shipped, we are unable to cancel it, but you can return it according to our Refund and Returns Policy.

In the event of a return or refund request, the refunded amount will be issued to the original payment method. Please allow 7-10 business days for the refund to be processed and reflected in your account, depending on your bank or payment provider.

9. International Payments

For international orders, the same payment methods apply. However, additional charges such as customs duties, taxes, and shipping fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price at checkout.

Please note that international payments may also be subject to currency conversion fees, depending on your payment provider.

10. Customer Support

If you have any questions or issues regarding payments, billing, or payment methods, our customer service team is available to assist you. You can reach us using the following contact details:

Thank you for choosing RoyalPlugFix! We are committed to providing you with a secure, convenient, and trustworthy shopping experience. Should you have any further questions regarding payment, please do not hesitate to reach out to our customer service team.

For more details, please visit our website: RoyalPlugFix Website