Shipping Policy for RoyalPlugFix

Effective from: January 11, 2025

At RoyalPlugFix, we are committed to delivering your orders quickly and efficiently. This Shipping Policy outlines the details regarding our shipping practices, including shipping methods, delivery times, and related costs. By placing an order on our website (https://royalplugfix.com/), you agree to the terms and conditions of this Shipping Policy.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to ensure that your order reaches you in a timely manner. The available shipping methods and estimated delivery times are as follows:

  • Standard Shipping: Delivery within 5-7 business days (U.S. domestic orders).
  • Expedited Shipping: Delivery within 2-3 business days (U.S. domestic orders).
  • International Shipping: Delivery times vary based on destination, typically within 7-14 business days.

Please note that delivery times are estimates and may vary based on factors such as weather, customs, or the shipping carrier. While we strive to meet these delivery times, RoyalPlugFix is not responsible for delays caused by external factors.

2. Shipping Costs

Shipping costs are calculated at checkout and are based on the size, weight, and destination of your order. You will see the exact shipping charge before finalizing your purchase.

  • Free Standard Shipping is available on orders over $100 (U.S. domestic orders only).
  • Shipping fees for international orders will be calculated based on the delivery address and shipping method chosen.

3. Order Processing

All orders are processed within 1-2 business days of receipt, excluding weekends and holidays. Once your order has been processed, you will receive an email with tracking information.

Orders placed after 3:00 PM (EST) or on weekends will be processed on the next business day.

4. Shipping Locations

RoyalPlugFix ships to the United States and select international destinations. Please note that not all products are eligible for international shipping. At checkout, you will be notified if the products in your order cannot be shipped to your location.

5. International Orders

For international customers, please be aware of the following:

  • Shipping Costs and Customs Fees: You are responsible for any customs duties, taxes, or fees that may apply to international shipments. These fees are not included in the shipping costs and will be billed by the relevant authorities once your order reaches your country.
  • Delivery Times: Delivery times for international orders may vary depending on the destination and customs processing.
  • Restricted Products: Some products may not be eligible for international shipping due to local regulations. If we are unable to ship your order internationally, we will notify you as soon as possible.

6. Shipping Address Accuracy

Please ensure that your shipping address is correct and complete. RoyalPlugFix is not responsible for delays or issues resulting from incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping the order to the corrected address.

7. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the shipping carrier’s website. If you have any issues with tracking or delivery, please contact our customer service team for assistance.

8. Lost or Damaged Shipments

While we take every precaution to ensure your order arrives safely, sometimes things can go wrong during shipping. If your package is lost or damaged in transit, please contact our customer support team immediately at info@royalplugfix.com. We will assist in filing a claim with the shipping carrier and work with you to resolve the issue.

Please retain all packaging materials and the damaged item(s) in case an inspection is required by the shipping carrier.

9. Returns Due to Shipping Issues

If your order is returned to us because of a shipping issue (e.g., incorrect address, unclaimed package), we will contact you to arrange for reshipping or to offer a refund. If you wish to reship your order, you will be responsible for any additional shipping fees.

10. Contact Us

If you have any questions or need assistance with your order or shipment, please do not hesitate to contact us:

We thank you for shopping at RoyalPlugFix! We are committed to providing you with a seamless shopping experience, from ordering to delivery. If you have any concerns or questions about our shipping process, feel free to reach out to us.

For more details, please visit our website: RoyalPlugFix Website